Delete your FluentSprout account

FluentSprout (by GenZ Technologies Private Limited) lets you delete your account and its data at any time.

How to delete (app or web)

1. Sign in at https://app.fluentsprout.com (or open the Android app).
2. Go to Settings → Privacy and security → Delete my account, type DELETE and confirm.

Your account is deleted at once.

Can't sign in?

Email support@fluentsprout.com from the email address on your account with the subject “Delete my account”. We verify it's you and delete it within 30 days (usually much sooner).

What is deleted

Your profile and sign-in details, courses you're enrolled in, courses you made from your own packages, lesson progress, XP, streaks and achievements, saved words and review cards, AI conversations, speaking attempts and pronunciation results, writing and its feedback, listening exercises, mock exams and results, AI provider keys you added, feedback you sent us, and organisation membership.

What we keep, and for how long

• Purchase and invoice records: kept as long as tax and accounting law requires (up to 8 years in India), no longer linked to a usable account.
• Security log entries (sign-ins, deletions): up to 400 days, to prevent fraud and abuse.
• Server logs and backups: removed in normal rotation within about 90 days.

Want to keep your account and delete only some data? See delete some of your data. More detail is in our privacy policy.